Please help us to help you - the easiest and fastest way to ask for any kind of help is with askmyGP.
It's available 24/7 - we respond in working hours, 8am to 6pm Monday to Friday
In working hours, we can usually get back to you within the hour
All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient
You can choose a particular named GP if you wish (so long as they are working that day)
You may prefer a telephone or email response and choose Penrhyn Bay or Deganwy
You can login now, without any paperwork
PLEASE NOTE THE LOCAL HEALTH BOARD WILL INVITE YOU ACCORDINGLY FOR YOUR COVID VACCINATION IN LINE WITH THE PRIORITY GROUPS. PLEASE DO NOT CONTACT THE SURGERY OR LOCAL HOSPITALS REGARDING YOUR COVID VACCINATION. IF YOU ARE HOUSEBOUND YOU WILL BE CONTACTED BY EITHER THE COMMUNITY DISTRICT NURSING TEAM OR THE PRACTICE TO ARRANGE VACCINATION AT HOME.
Please inform staff at the surgery if you have had a recent Covid-19 swab test, if you are asking for a face to face appointment with a Clinician.
GP Practices are not required to provide an exemption letter, for more information please see document within Services and Coronavirus for helpful information should you feel you require proof of exemption.
We have worked hard here at the Practice to ensure we are Covid Secure. Social Distancing measures are in place and should be adhered to as per government guidelines. Please wear a face mask or face covering when attending the Practice.
If you have been allocated an appointment you will be provided with a telephone number to call to inform us of your arrival. Entry to the Practice will be subject to capacity. You may be asked to wait in your car if the waiting room is at maximum capacity of 2 people. You will be called back to inform once capacity has reduced. You will be contacted on the day of your appointment to ensure you are well and not displaying any symptoms of Coronavirus. Your temperature will be checked on arrival. Please attend the surgery alone unless there is a requirement for a carer/parent to be present.
Thank you for all of your patience, cooperation and understanding during this unprecedented time.
AskmyGP QR Code is now available. Scan the QR code below using your smart phone.
Welcome to Penrhyn Bay and Deganwy Surgeries
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Both surgeries have reserved disabled parking spaces. The entrances have suitable access for wheelchairs and there are toilet facilities for the disabled.
(Site updated 25/01/2021)